No matter how much we prepare, problems happen. Often, the situation is out of our control. We’ve all been there, watching a speaker flap about when the A/V fails. That awkward silence grows to heavy whispers—I know, I’ve been that soldier.
The unexpected can shake the most experienced speakers amongst us. While these mishaps are unavoidable, by building a connection with your audience, you will have them on your side when something goes wrong.